Is this North Los Altos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at North Los Altos hotel?

Check-in time for North Los Altos hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the North Los Altos hotel have a swimming pool?

Yes, this North Los Altos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Los Altos hotel?

Best-rates for the North Los Altos hotel starts from $106 per night with includes Internet, Kitchen, Air Conditioner, Parking, TV, Security/Safety, Bedding/Linens, Fireplace/Heating, Laundry, Accessibility, Guest Services, Breakfast, Pool, Business Services, Wellness Facilities, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is North Los Altos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Los Altos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Los Altos hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Los Altos hotel?

Based on the information reported by the owner or manager, the North Los Altos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Los Altos hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Plus Hotel by Best Western Mountain View | Hotel in Mountain View

7.2 (971 Reviews) | 1 Bathroom

North Los Altos Hotel | SureStay Plus Hotel by Best Western Mountain View

Hotel in North Los Altos, Mountain View

Suburban hotel with free parking, in the vicinity of Palo Alto VA Hospital
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Private bathroom

Free toiletries

Towels

Bedroom

Heating

Air conditioning (climate-controlled)

Free newspapers

Iron/ironing board

Laptop-friendly workspace

Desk

Access via exterior corridors

Free local calls

Fireplace

Connecting rooms available

Phone

Desk chair

Breakfast

Free breakfast available

Coffee/tea in common area(s)

Coffee/tea maker

Parking

Onsite parking includes off-street options

Wheelchair-accessible parking available

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Activities

Outdoor pool access

Theme parks

Bicycle rentals

Hiking/biking trails

Mountain biking

Golfing

Outdoor pool

Fitness center

Access to nearby outdoor pool

Entertainment

Premium channels

General

Business center

Vending machine

English

Spanish

Fireplace in lobby

Smoke-free property

TV in lobby

Guest Services

Outdoor pool

Access to nearby outdoor pool

Concierge services

Daily housekeeping

24-hour front desk

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 30 per accommodation, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 30 per accommodation, per day service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jurgen

Nov 9, 2025 04:00:30 AM

Review Score: 10

Summary: Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Non Smoking Room Size: 400.00 square feet m² 2 Queen Beds	General Number of bedrooms - 1, Ping - 11, Square meters - 37, Square feet - 400.00, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking Room Size: 391 square feet m² 1 King Bed	General Square feet - 391, Number of bedrooms - 1, Ping - 11, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible, Bathtub Room Size: 400.00 square feet m² 2 Queen Beds	General Number of bedrooms - 1, Ping - 11, Square meters - 37, Square feet - 400.00, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Non Smoking Room Size: 391 square feet m² 1 King Bed	General Square feet - 391, Ping - 11, Square meters - 36, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1