Haven Riviera Cancun - All Inclusive - Adults Only | Resort in Cancun

| 9.4 (5059 Reviews) | 1 Bathroom

Puerto Morelos Resort | Haven Riviera Cancun - All Inclusive - Adults Only

Resort in Puerto Morelos, Cancun

Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Designer toiletries

Hair dryer

Private bathroom

Towels

Separate bathtub and shower

Bathrobes

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Pillow-top mattress

Air conditioning (climate-controlled)

Bed sheets

Premium bedding

Ceiling fan

Laptop-friendly workspace

Recycling

Restaurant dining guide

Free local calls

Desk

Water-efficient showers only

Iron/ironing board

Local maps

Safe

Connecting rooms available

Slippers

Electrical adapters/chargers

Phone

Energy-saving switches

Turndown service

Eco-friendly cleaning products provided

Breakfast

24-hour room service

3 swim-up bars, 3 poolside bars, 8 bars/lounges and 1 beach bar

Free buffet breakfast available daily 7:00 AM–11:00 AM

7 restaurants and 1 coffee shop/cafe

Champagne service

Free bottled water

Free minibar

Espresso maker

Parking

Electric car charging station on site

Free valet parking on site

Onsite parking options include a garage

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Well-lit path to entrance

Grab bar near toilet

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Elevator

Wheelchair-accessible path to elevator

In-room accessibility

Wheelchair-accessible registration desk

Wheelchairs available on site

Stair-free path to entrance

Handrails in hallways

Handrails in stairways

Activities

Windsurfing

Theme parks

Horse riding

Jet skiing

Sailing

Canoeing

Scuba diving

Adjacent to a golf course

Ziplining

Motor boating

Water tubing

Outlet shopping

Snorkeling

Fishing

Ecotours

Kayaking

Hot tub

Beach yoga

Outdoor tennis court

24-hour pool access

Nightclub

24-hour fitness center

Fitness classes

Pilates classes

Karaoke

Tennis

Table tennis

Beach volleyball

4 outdoor pools

Basketball

Yoga classes

Full-service spa

Entertainment

50-inch flat-screen TV

Cable channels

General

Meeting rooms

Business center

Computer station

Conference center (20000 square feet of space)

Newspapers in lobby

Banquet hall

Elevator

Gift shop/newsstand

Water dispenser

ATM/banking services

Front-desk safe

Reception hall

Ballroom

Portuguese

German

Spanish

French

English

Local culture & ecosystem education

TV in lobby

Vegetarian dining options

Comprehensive recycling policy

Couples dining

Locally-owned & organized tours & activities

Annual offsets purchased for at least 10% of carbon footprint

Romance packages available

Vegan dining options

Humane treatment of captive wild animals

At least 80% lighting from LEDs

At least 80% of food locally-sourced

Designated smoking areas (fines apply)

Guest Services

Snack bar/deli

4 outdoor pools

Laundry facilities

Laundry facilities

Dry cleaning service

Porter/bellhop

Wedding services

Tennis lessons

Tour/ticket assistance

Multilingual staff

Daily housekeeping

Golf cart

Hair salon

Luggage storage

Concierge services

Turndown service

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Free pool cabanas

Beachfront location

Terrace

Garden

Pool sun loungers

Free beach cabanas

Pool umbrellas

Beach loungers

Furnished balcony or patio

Spa

Hot tub

Spa open daily

Reflexology

Detox wraps

Massage - Swedish

Ayurvedic treatments

Facials

Body scrubs

Body treatments

Turkish bath/hammam

Aromatherapy

Massage - sports

Sauna

Manicures and pedicures

Massage - deep-tissue

Hydrotherapy

9 treatment rooms

Massage - on the beach

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massage - hot stone

Steam room

Outdoor treatment areas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Robert

Jun 15, 2026 04:00:00 AM

Review Score: 10

Summary: Beautiful resort! Wonderful pools. The beach had terrible seaweed which made it impossible to enjoy the beach. Food was very good at the on site restaurants. We had trouble with the ceiling fan making noise but it was fixed the next day. Great stay !

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Room Arrangement

Room Info	Facilities
Junior Suite, 1 King Bed, Balcony, Partial Ocean View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Private hot tub, Private hot tub (outdoor), Square meters - 63, Pool view, Ping - 19.05, Partial ocean view, Balcony, Bed count minimum 1, Bed count maximum 1
Serenity Club Ocean View 2 Queen Beds Junior Suite Room Size: 735 square feet m² 2 Queen Beds	General Private hot tub, Private hot tub (outdoor), Square feet - 735, Number of bedrooms - 1, Square meters - 68, Ocean view, Bed count minimum 2, Ping - 21, Bed count maximum 2
Serenity Club Swim Out Partial Ocean View King Bed Junior Suite Room Size: 735 square feet m² 1 King Bed	General Partial sea view, Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Ping - 21
Serenity Club, One Bedroom, Master Suite, Ocean Front Room Size: 1249 square feet m² 1 King Bed	General Private hot tub, Number of bedrooms - 1, Pillow menu, Separate bedroom, Ping - 35.1, Number of living rooms 1, Private hot tub (outdoor), Square meters - 116, Square feet - 1249, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front Room Size: 603 square feet m² 1 King Bed	General Pool view, Square feet - 603, Pillow menu, Club level room, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Private pool
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite Room Size: 735 square feet m² 2 Queen Beds	General Private hot tub, Private hot tub (outdoor), Partial sea view, Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 2, Ping - 21, Bed count maximum 2
Presidential Suite (Serenity Club Ocean Front) Room Size: 2454 square feet m² 1 King Bed	General Private hot tub, Ping - 68.97, Number of bedrooms - 1, Pillow menu, Stovetop, Number of living rooms 1, Separate dining area, Private hot tub (outdoor), Cookware, dishware, and utensils, Kitchen, Square feet - 2454, Square meters - 228, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Serenity Club, Two Bedroom, Master Suite, Ocean Front Room Size: 1808 square feet m² 2 King Beds	General Private hot tub, Square feet - 1808, Number of bedrooms - 1, Pillow menu, Separate bedroom, Number of living rooms 1, Separate dining area, Private hot tub (outdoor), Separate sitting area, Club level room, Square meters - 168, Ping - 50.81, Ocean view, Bed count minimum 2, Bed count maximum 2
Pure Wellness Junior Suite Partial Ocean View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Private hot tub, Private hot tub (outdoor), Square meters - 63, Ping - 19.05, Number of bedrooms - 1, Partial ocean view, Bed count minimum 1, Bed count maximum 1
Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite Room Size: 735 square feet m² 2 Queen Beds	General Partial sea view, Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 2, Ping - 21, Bed count maximum 2
Junior Suite Garden View Room Size: 603 square feet m² 1 King Bed	General Private hot tub, Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Square feet - 603, Number of bedrooms - 1, Sofa bed, Wheelchair accessible, Extra bed count 1, Square meters - 56, Lowered locks/deadbolt, Private hot tub (outdoor), Garden view, Bed count minimum 1, Ping - 16.95, Bed count maximum 1
Romance Junior Suite Swim-Out Partial Ocean View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Square meters - 63, Ping - 19.05, Partial ocean view, Bed count minimum 1, Bed count maximum 1, Private pool
Serenity Club Partial Ocean View King Bed Junior Suite Room Size: 747 square feet m² 1 King Bed	General Private hot tub, Private hot tub (outdoor), Square feet - 747, Number of bedrooms - 1, Partial ocean view, Balcony, Square meters - 69, Bed count minimum 1, Bed count maximum 1, Ping - 21
Junior Suite, 1 King Bed, Garden View (Swim out) Room Size: 603 square feet m² 1 King Bed	General Square feet - 603, Garden view, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Private pool
Junior Suite, 2 Double Beds, Partial Ocean View Room Size: m² 2 Double Beds	General Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Romance Junior Suite Partial Ocean View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Private hot tub, Private hot tub (outdoor), Square meters - 63, Ping - 19.05, Partial ocean view, Bed count minimum 1, Bed count maximum 1
Serenity Club Junior Suite Ocean Front Room Size: 603 square feet m² 1 King Bed	General Private hot tub, Private hot tub (outdoor), Square feet - 603, Number of bedrooms - 1, Pillow menu, Club level room, Bed count minimum 1, Square meters - 56, Ocean view, Ping - 16.95, Bed count maximum 1
Junior Suite Swim-Out Partial Ocean View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Square meters - 63, Ping - 19.05, Partial ocean view, Bed count minimum 1, Bed count maximum 1, Private pool
Serenity Club Romance Junior Suite Ocean Front Room Size: 603 square feet m² 1 King Bed	General Private hot tub, Private hot tub (outdoor), Square feet - 603, Number of bedrooms - 1, Pillow menu, Sea view, Club level room, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1
Serentiy Club Junior Suite Swim Out Ocean Front Room Size: 603 square feet m² 1 King Bed	General Pool view, Square feet - 603, Pillow menu, Club level room, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Private pool
Serenity Club Ocean View King Bed Junior Suite Room Size: 735 square feet m² 1 King Bed	General Private hot tub, Private hot tub (outdoor), Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 21

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Puerto Morelos resort starts from $762 per night with includes Wheelchair Accessible, Accessibility, Sports/Activities, Bedding/Linens, Guest Services, Breakfast, Kitchen, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Business Services, Internet, Ocean View, Spa, Bar, Entertainment, Hot Tub, Parking, Pool, TV, Wellness Facilities, Restaurant, Toiletries, Laundry, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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