Frontdesk Uptown | Apartment in Charlotte Center City, North Carolina

Summary:
All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything.

The Space:
This two bedroom suite has everything you need to enjoy your stay in a prime location! The apartment is new and offers a modern kitchen w/ granite countertops, natural hardwood flooring, floor-to-ceiling windows, 9' ceilings and stainless steel appliances. ADA accessible and free wifi! Absolute luxury!

Our studio and 1 bedroom stays come standard with 3 towels and washcloths and our 2 bedroom stays come with 4 each.

Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy!

The pool and gym are available to our guests but you may not invite anyone other than those staying with you to use them. Since we do not control these parts of the building, no refunds or credits will be made to reservations if these amenities are not available; whether for routine maintenance, closure for the season, or any other issue. Abusing these privileges may result in eviction from the property. Please feel free to reach out to us before your stay if you have questions about availability.

Guest Access:
You can access the building anytime after 4pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children, however, children are welcome at your own discretion.

The Neighborhood:
You will not need to go far to enjoy all that Uptown Charlotte has to offer! One mile to either Spectrum Center or Bank of America Stadium. Walking distance to shops, dining & entertainment. Around the corner from Fourth Ward Park.

Getting Around:
Steps from public transit. Uber is very active around here. Less than a 10 minute walk to CLT's Gold Rush trolley & LYNX blue line.

Other Things to Note:
Please ensure you are booking with your full legal name.

Checkout is at 10 am. We offer a complimentary extension to 11 am as long as you request it 24 hours before your scheduled departure. Looking for more time? The latest we can accommodate is 1 pm at $25/per every hour needed.

Our stays have occupancy limitations created around local and state ordinances. It is our guest’s responsibility to abide by these ordinances; failing to do so could result in legal consequences. Before booking your reservation, please note the occupancy limit listed sometimes does not align with the number of beds offered. Please review the bed counts to determine if this stay will be sufficient for your needs.

We have a zero-tolerance policy for parties or large gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor that simply measures the decibel level inside the stay; it does not record anything.

Interaction with Guests:
Most of our guests prefer to let themselves in with our lockbox entry system, however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.